OTA and travel tech
Why flight prices change between search and booking
Why flight prices can change between search and booking, and how a booking flow should check and show those changes honestly.
8 min read
Insights
Practical articles on travel tech, web development, e-commerce, software, mobile apps, SEO and security.
OTA and travel tech
Why flight prices can change between search and booking, and how a booking flow should check and show those changes honestly.
8 min read
E-commerce
Why orders sometimes stay on pending after a customer pays, and how to find and fix the webhook problems behind it.
7 min read
OTA and travel tech
How hotel aggregators and direct hotel contracts compare on reach, margin, control and technology, and when to use each.
7 min read
E-commerce
What PCI DSS means for a small online store, how your checkout type changes your duties, and the simple habits that keep you compliant.
8 min read
OTA and travel tech
What GDS and NDC are, how they differ in content and fares, and what each means for a travel agency's booking technology.
7 min read
E-commerce
A plain guide to the journey of an online card payment, the parties involved and the fees and payout timing to expect.
7 min read
OTA and travel tech
How hotel supplier APIs organise static content, live rates, board types and cancellation policies, and what slows hotel search down.
8 min read
E-commerce
How hosted payment pages and embedded checkouts work, and how they differ on security, customer experience and development effort.
9 min read
OTA and travel tech
What a flight booking API does, the steps from search to ticket, where flight content comes from and what an agency needs to get access.
7 min read
Security
A prioritised checklist for securing a WordPress site, starting with the steps that close the most common ways in.
9 min read
SEO
How to move or redesign a website without losing search traffic, from the redirect map to monitoring after launch.
9 min read
Mobile apps
The parts of an app that drive its cost, including the backend and admin panel many quotes leave out, plus running costs.
7 min read